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FAQ - ArtCulture
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Title Icon Certificate of authenticity
This certificate guarantees the authenticity of the Artculture product.

All our products are made in Greece and created by our designers with passion and care for each product separately. Following the traditional way of construction, handmade or hand painted, our products are an ideal choice for your collection.
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Title Icon Premium package
This product is available and ships , in the artculture luxury packaging, making it ideal for a gift, on your behalf.
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Title Icon Greek product
This Greek Trademark certifies the origin of products and services produced in Greece and is an official Trademark of the Greek State.
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Title Icon Shipping
Orders are Shipped by DHL EXPRESS courier for abroad, and by COURIER CENTER for domestic.
The shipping cost is free for all products within Greece. The company is not responsible for any extra customs charges from the recipient's country, and the recipient should be aware that the costs will be borne according to the taxes and expenses of his country.
The estimated shipping time is:
  • If the product is available, from 1 to 2 working days.
  • If the product is in pre-order condition, in 3 to 5 working days
In case of damage to the item, we undertake free replacement as long as you inform us within 2 days from the day of receipt of the order.
Please read the terms of use for more information on the shipping policy.
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Title Icon Hand paint
This product is hand-painted applying special styles. The color combinations are rich and impressive and capture in a unique way the classic beauty. Many of our products are museum archaic replicas that adorn galleries, private collections and museums, or are purchased by architects and decorators around the world.
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Title Icon Non luxurious packing
This product is not available in luxury packaging. Ships in plaincarton.
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Title Icon Ceramic
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Title Icon Alabaster
All copies of the famous statues we produce are made of alabaster. Alabaster was widely used for small sculptures for indoor use in the ancient world. The construction of the statue begins with the creation of the mold. The mold is handmade by craftsmen and is an exact replica of the ancient statue. The prepared mixture of alabaster powder and resin is poured into the mold. The very fine alabaster powder allows us to make a copy with great precision in detail. Then the copy is handmade and perfected by our experienced craftsmen. The statuette is then polished and painted with indelible modern colors, in white or on a museum patina. The quality of construction is of a high standard so that we have a perfect result that remains unchanged over time.
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Title Icon Candle
Our candles are handmade, cast in a mold, made in Greece, consisting of 100% pure paraffin. They are available either odorless or with the addition of 14% perfume, able to decorate or to perfume with their pleasant aroma every corner of your space. Their use must be done carefully and the basic principles for their most efficient and safe combustion must be observed.
General information on burning candles: Never let candles burn without your supervision.
  • Do not place candles near flammable materials.
  • Keep safe distances between burning candles.
  • Keep children and pets away from burning candles.
  • Adjust the height of the wick to 1 cm before burning and in an upright position.
  • Candles should be placed upright and on a stable non-flammable surface.
  • Place the candles in a well-ventilated area and avoid air currents.
  • Never move candles when they are burning.
  • Do not burn the candles until the end. Stop burning them when they reach 5 cm in height.
  • Extinguish the candles if the flame becomes too high or flickers. Make sure their wick is at the right height (1cm) and that there are no unwanted air currents.
  • The recommended continuous burning time of candles is up to 4 hours. Allow to cool for 10 minutes, and follow the recommended burning instructions before lighting them again.
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Title Icon White stone
This product is made of pumice. Lefkolithos was widely used for small sculptures for indoor use in the ancient world. The construction of the statue begins with the creation of the mold. The mold is handmade by craftsmen and is an exact replica of the ancient statue. The prepared powder mixture is poured into the mold, Its very fine powder, allows us to create a copy with great precision in detail. . Then the copy is handmade and perfected by our experienced craftsmen. The statuette is then polished and painted with indelible modern colors, in white or on a museum patina. The quality of construction is of a high standard so that we have a perfect result that remains unchanged over time.
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Title Icon GLASS
Handmade glass decorative / candlestick hand-painted in modern combinations offers color in the space that will be placed giving a happy mood to anyone who sees it. Accompanied by 2 aromatic tealights. Choose it as an ideal luxury gift or add it to your collection. Get inspired, create and decorate the space you want by choosing the unique ArtCulture products.

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+30 2310681522

info@art-culture.gr

FAQ

Frequently Asked Questions

If I receive the product damaged or broken during shipment what can I do?

ArtCulture offers you a free replacement if the order is received in poor condition through the fault of the cooperating courier. Just let us know up to 2 days after you receive it.

If the product is not what I imagined or changed my mind and I want another color for example, can I return it?

We offer replacement with a product of equal or greater value. For more information on return policy read the shipping methods section. https://art-culture.gr/shipping

I have ordered 3 products but I want a separate package for each as these are gifts with different recipients. Is it possible?

Please note when completing the order at check out in the information field and we will serve you with the best possible solution.

Can you add the wishes I will write to you on a card in the package as it is for a gift?

ArtCulture for the best possible service offers you this service for free, when completing the order at check out there is a wish field.

What is the origin of the products? Imported?

All ArtCulture products are made in Greece, handmade or hand-painted, accompanied by certificates of authentic Greek product.

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